FAQ
What are the delivery times for your products?
We source the best quality products from outstanding manufacturers right here at home, Europe and the U.S. Therefore, delivery will be led by the location of the product between 3 to 15 days. We work with our manufacturers to meet the shortest delivery window to your door.
If an item is out of stock, can I still order it ?
Yes, you can still order it and checkout. And once we have the item in stock we can dispatch it to you. We will also keep you informed how long it will take to be delivered and any hold ups or issues.
Have you have a high street physical shop?
Not at the moment, but we are working very hard towards opening one.
What if I need to claim on a guarantee?
Easy, contact us by phone/email or pop in and see us and we can take it from there, All claims are dealt with as quick as possible, however sometimes we do have to be patient as shipping times and stock levels can sometimes slow things up.
Have another question, and haven't found answer here?
Then, please feel free to ask us via phone/email or our social media channels.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.